Contact Information
Social Environment ApS, CVR: 43839047
Email: service@konnectet.com
Use of the Platform
Konnectet connects users with local events. Through the app, users can discover, create, and participate in events, as well as make payments for events and related services.
By creating a user profile, you agree to our terms and conditions and data protection policy.
Prices and Payment
All prices displayed in the app are in Danish Kroner (DKK) and include VAT unless otherwise stated.
Konnectet charges a 7.5% fee per transaction, which is deducted from the payment received for each event ticket or service sold.
Additionally, Stripe Fees are applied to all transactions. These fees vary based on Stripe’s pricing structure and are passed directly to the Event Creator.
The fees are automatically deducted at the time of payment and are reflected in the amount received by the organizer. Konnectet uses authorized payment providers to ensure a secure and reliable payment process.
Refunds and Cancellations
- User Cancellation: Users must cancel their event participation at least 24 hours before the event begins to receive a full refund. After this period, no refunds will be issued.
- Event Cancellation: If an event is canceled, the full amount will automatically be refunded to the user. Responsibility for the cancellation lies with the individual event organizer.
Disclaimer of Liability
Konnectet acts as an intermediary between event organizers and participants. We are not responsible for event cancellations, errors in information, or other unforeseen circumstances. However, we ensure that payments are refunded in the case of cancellations.
User Obligations
Users are responsible for providing accurate information and complying with applicable laws. Misuse of the platform may result in the termination of the user profile.
Data Protection
We collect, store, and process only the information necessary to provide our services. For more details, see our Privacy Policy.
Changes to Terms and Conditions
Konnectet reserves the right to modify the terms and conditions. Changes take effect upon publication on our website or in the app.
Contact and Complaints
For questions or complaints about a service, please contact us at service@konnectet.com.
We strive to respond to all inquiries within 24 hours.
Governing Law and Jurisdiction
These terms and conditions are governed by Danish law. Any disputes must be resolved by Danish courts.